2023-08-24
Stadtwerke Neumünster
Cyberattack
Stadtwerke Neumünster reportedly shut down all systems as a precaution after detecting a cyberattack.
What was hitAdministrative IT
Energy Utilities & Municipal Providers · EnWG § 5c · KRITIS · NIS2
As a network operator, you fall under Section 5c EnWG (Section 11 (1a) until December 2025): certification against the German Federal Network Agency's IT-Sicherheitskatalog has been mandatory since January 31, 2018, with recertification every three years. Larger installations additionally fall under the KRITIS regulation, on top of NIS2. We test where the real risk sits for utilities: OT and remote control systems alongside conventional IT, unmanned substations, and customer-facing portals with wide reach.
Attack surface: energy sector
Utilities combine conventional IT with operational technology spread physically across an entire grid area, often at sites without permanent staff. Each track has its own entry points, and at three spots they sit right next to each other.
ITAdministration & customer interfaces
Facing
OTGrid operations & installations
VPN and vendor access points connect the office network to control technology. Without multi-factor authentication and segmentation, they're the bridge from IT into OT.
Access
Many substations and secondary sites run entirely unmanned. Access control and physical hardening directly define the attack surface there.
Office network, email, billing. An attack here can quickly spread to the entire operation, not just administration.
Core
Central control and data processing come together here, a high-value target that's often thinly staffed outside core hours.
Portals for contracts, meter readings and billing are publicly reachable and therefore a direct entry point from outside.
Free security check for your customer portalReach
Control systems and remote control technology run decentralized grid operations. Legacy protocols and missing segmentation from IT are the typical weak points here.
Each row holds the same job on both sides. It gets done under different rules: administration cares that data stays confidential, grid operations that nothing comes to a halt.
The core of the assessment
An attacker doesn't need direct access to control technology to end up there. They need a foothold in office IT and a connection that leads on from it. Almost every grid area has three such connections, and they aren't there by accident: without them the grid couldn't be operated.
The schematic walks through the three crossings by itself. One click stops it.
Vendors and service providers need access to components spread across half the grid area. Without it, every fault report would mean sending someone out.
That access doesn't stop at the office network, it reaches into control technology. Without multi-factor authentication and segmentation, a stolen provider password takes exactly the same route.
We look at who uses these access paths, how they authenticate, how far into the network they reach, and whether their use is logged in a way you can follow afterwards.
Infrastructure PentestControl, data storage and administration share a site, often the same part of the building. That saves space, staff and travel.
An attack on administrative IT then doesn't stay in administration. Outside core hours the site is thinly staffed, and whoever gets in stands next to both.
We check access on site and in the network: doors, access control and visitor handling, along with rights, separation and hardening of the central systems.
Physical PentestControl systems and remote control technology report readings back and accept commands. To do that they have to be reachable, including from the control site.
The protocols commonly used for this come from a time when nobody expected an attacker on the same network. Whoever stands there is never asked who they are.
We passively observe which protocols are in use and which paths between IT and OT are genuinely open. Anything active happens only where you have cleared it beforehand.
OT/ICS PentestAll three crossings belong in scope, even though no network diagram lists them as crossings. They are tested least often, because they sit between two areas of responsibility.
IT vs. OT
A complete picture of your attack surface only emerges once IT and OT security are assessed together. Both follow different priorities, and that gap between them is exactly what gets tested least in practice.
| IT vs. OT | ITConventional IT | OTOT/SCADA & remote control systems |
|---|---|---|
| Priority | Confidentiality of data | Availability of supply |
| Patches | Patches can usually be rolled out promptly | Patches often untouched for years (certification, vendor support) |
| Protocols | Standard protocols (TCP/IP, HTTPS) | Proprietary and legacy protocols with no built-in security |
| Maintenance windows | Short maintenance windows are feasible | Maintenance only in tightly planned windows, downtime is not an option |
An assessment that just applies IT concepts to OT misses the real risks. Our tests account for both worlds and their very different tolerances.
This table also explains why a crossing stays open for so long. A gap in the office network can often be closed the same day. The same gap on a control system waits for the next maintenance window, sometimes for the vendor's next release approval.
Section 5c EnWG
Since January 31, 2018, operators of electricity and gas supply networks have had to certify their IT security against the Federal Network Agency's IT-Sicherheitskatalog. Section 5c EnWG additionally covers operators of energy installations that are particularly important or important entities under Section 28 BSIG. Until a new catalogue is issued, the existing IT-Sicherheitskataloge continue to apply. This isn't one-off evidence: operators have to be reassessed on a recurring basis.
Audit rhythm 3 years until the next certification
Operators of electricity and gas networks have to be certified against the IT-Sicherheitskatalog.
The catalogue requires reassessment. A pentest beforehand finds the gaps before the auditor does.
Installations above the KRITIS threshold count as particularly important entities under section 28 BSIG. Their duties still come from the IT-Sicherheitskatalog under Section 5c EnWG; section 28(5) BSIG exempts them from the core BSIG duties (including sections 30, 31, 32 and 39).
Every 3 years. The IT-Sicherheitskatalog explicitly requires regular recertification, not a one-off exercise. If you can't keep the evidence current, you risk regulatory consequences from the Federal Network Agency.
In administrative IT, the evidence is a question of configuration and documentation. Much of it can still be straightened out shortly before the audit.
In control technology, the same evidence hangs on devices that have been running for years and won't be restarted for an audit date. Look at it only in the audit year and there is no time left to react.
Larger installations, such as power plants at or above 104 MW, additionally fall under the KRITIS regulation and count as particularly important entities. Their obligations still run through the IT-Sicherheitskatalog under Section 5c EnWG; section 28(5) BSIG exempts them from the core BSIG duties (including sections 30, 31, 32 and 39).
Check your NIS2 status Continuous testing between two certifications
Timeline
Two cyberattacks that crippled business operations via administrative IT, and one physical attack on cables. A utility's attack surface doesn't end at the network.
2023-08-24
Cyberattack
Stadtwerke Neumünster reportedly shut down all systems as a precaution after detecting a cyberattack.
What was hitAdministrative IT
2025
Cyberattack
At Stadtwerke Schwerte, the internal network and customer portal were reportedly taken offline; the stolen data is said to have later surfaced on the dark web.
What was hitInternal network and customer portal
01/2026
Physical, not a cyberattack
An arson attack on power cables near the Lichterfelde power plant reportedly affected around 45,000 households and 2,200 businesses. Not a cyberattack, but a reminder that physical security still matters alongside IT security.
What was hitPhysical infrastructure
Based on public reporting. Access Granted was not involved in these incidents.
How we work, on real engagementsOur approach
Supply reliability always comes first. That's why we test OT and remote control components noticeably more carefully than plain IT.
ITIT track
Customer portals, administrative IT and remote maintenance access go into scope. We gather information from public sources and scan the networks.
We test manually against the agreed scope: authentication, access rights, segmentation from OT, and the hardening of your central systems.
We rate every finding by severity, exploitability and impact on supply reliability.
In the office network, active testing is routine. What we do there, an attacker does too, just without an agreement.
OTOT track
Together we define which OT and control systems get actively tested and which are analyzed passively only.
We analyze protocols and network traffic passively. Active tests run only in pre-agreed windows outside critical operating hours.
A defined emergency contact accompanies every test. If grid operations or supply are affected unexpectedly, we stop immediately.
In control technology, every active step is decided case by case. The decision is made up front, and you can withdraw it at any time.
Both tracks come together
Complete documentation with recommendations, a management summary for leadership, IT management and grid operations, and every finding mapped to the IT-Sicherheitskatalog.
Relevant modules
IT and OT can't be covered by a single test. For network operators, this is the combination we rely on.
Simulated access attempts on substations, control rooms and data centers. Covers the physical attack surface that matters most at unmanned sites.
Targeted testing of SCADA, remote control systems and control technology, with particular care for supply availability.
Network segmentation between IT, OT and administration, access rights, and hardening of your central systems.
Customer portals for contract data, meter readings and billing, tested from the position of an outside visitor and from that of a logged-in customer.
Which modules you need depends on what is actually connected at your end. In the first call we cut the combination to fit your grid area. What to look for when picking a provider
Frequently asked questions
01IT-Sicherheitskatalog & KRITIS
02OT & operations
In 30 minutes we'll talk through your scope and clarify what matters for the IT-Sicherheitskatalog and KRITIS. You'll walk away with a no-obligation, free quote.